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What should I do after checking in?
How do I cancel my check-in?
How long before a flight should I be at the airport?
Is mobile check-in available for my flight?
How do I check in for my flight?
I have purchased the Check-in service. How does it work?
Can I change my seat(s) after check-in?
Can I add extra services to my booking after checking in?
How many times do I need to check in for a trip?
What should I do if I can’t check in online?
Can I change or cancel my booking after checking in?
What should I do if I lose my boarding pass?
How will I know about a flight schedule change?
The airline has changed my flight; whom should I contact?
My flight has been changed/canceled; what are my options?
How do I use my travel voucher/open ticket?
What is the difference between hand baggage and checked baggage?
What items are not allowed in checked baggage?
What items are not allowed in hand baggage?
Can I carry liquids in my hand baggage?
What is the size and weight limit for checked baggage?
Is there a size and weight limit for hand baggage?
Can I bring special items and sports equipment on a plane?
How do I add extra baggage to my booking?
Do I need to recheck my baggage on a connecting flight?
What should I do if my baggage goes missing?
Do I get compensation if my baggage is delayed?
How do I file a claim for damaged baggage?
How does Self-Transfer work on a flight?
What should I do if I put the wrong name on my flight ticket?
Can I get a full refund if I cancel my flight?
How long do refund requests take to complete?
How do I cancel my flight ticket?
How can I rebook my flight ticket?
Can I change my destination after booking a flight?
Can I cancel and rebook the same flight at a lower price?
What is the cost of rebooking a flight?
If something happens on my trip and I have taken out travel insurance, who should I contact?
What payment methods are accepted at Gotogate
What currencies are accepted at Gotogate
Does it cost more to pay by card?
Why are you asking for my residential address?
My account was charged for a failed booking. When will I get my money back?
Why was I charged in a different currency than the one linked to my card?
Why did the cost of my flight increase?
Why is my card being declined?
I get an error message when I try to pay; what should I do?
What should I do if I'm charged twice for my booking?
Where do I find my invoice?
Why is online payment not working for me?
Can I request that my refund be sent to a different bank account?
Why haven’t I received my refund yet?
Why is my voucher not working?
What if I don’t receive a booking confirmation email after being charged?
How many passengers can I include in a single booking?
Can I book a flight a few hours before departure?
Can I book a flight for my unborn baby?
How do I book a ticket for an infant?
How do I buy a ticket for an unaccompanied minor?
Can I book a flight if I am under 18 years old?
Can I add another passenger to my flight after booking?
Can my dog or cat travel with me on the plane?
How do I change my email address?
How do I add special assistance to my booking?
Can I fly while pregnant?
Why is the flight I was trying to book no longer available?
Do airlines offer discounts for children and infants?
Do children also require travel documents?
How do I reserve a baby bassinet?
Why haven't I received my confirmation email yet?
How do I get a frequent flyer number?
Do I need a visa to travel?
What is a flight technical stop?
How does your Cancellation Protection work?
What does the Flexible Ticket Service mean?
Do you need help with your rebooking?